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COVID-19 SAFETY PLAN – Effective November 19, 2020

What’s been done so far at First Majestic Silver Corp.

Phase I – implemented a work from home policy with minimal staff at the office. We maintained a “bi-weekly” work schedule that tracked all staff and their workplace.

Phase II – The BC government has now begun to implement phase 3, in an effort to restore normal life in our communities and workplaces. The official guidance is still to work from home where possible. At First Majestic, we are rolling out our return to work plan and taking the necessary precautions for employee health and safety. A COVID-19 Committee, which reflects a cross-section of the Company’s employees, has been formed to provide recommendations for a Safety Plan that conforms to WorkSafeBC protocols and requirements. The Officers will be making the final decisions. Once the Safety Plan is in place, the Company will have an online training session to review the Plan and ensure everyone understands it fully. Please note, only essential visitors will be allowed in the offices at this time.

The Company is committed to observing the orders, notices, or guidance issued by the Provincial Health Officer and understands the necessity for social distancing. The Company will make every effort to support those employees whose preference it is to work from home and that preference will be respected. It has been noted that videoconferencing has supported, and may continue to support, meetings while working from home. Employees who have indicated a preference or desire to work at the office will be supported in doing so provided that they adhere to the contents of the updated Safety Plan. Please note that as of November 19, 2020 and until further notice, the Province of British Columbia has mandated that masks be worn in all common areas of the workplace and prohibits social gatherings in the workplace. A common area would include customer counters, kitchens, hallways, bathrooms, breakrooms, boardrooms and elevators.

We currently have a 75% occupancy limit in the office with no limit on the number of days per week. This limit will be assessed over the next few weeks/months.

For those employees using public transit who may have concerns, please work with your manager to access “off-peak” hours on the transit system to minimize your exposure to large groups in potentially small spaces. If you are a normal user of public transit during this time, the Company will temporarily cover the cost for personal transportation to and from the office. This support will be in the form of reimbursing costs for parking at the office, mileage to the office and or the use of taxi/uber.

All offices / common spaces will have signage and stickers pertaining to COVID-19 and observation of social-distancing. We have reviewed our floorplan and continue to address physical distancing requirements with respect to workstations. In addition, all offices will have our COVID-19 Safety Plan posted. We will be holding employee information sessions online to review the plan with all employees. We have attached a copy of the Safety Plan along with this document.

Showing professional courtesy and maintaining physical distancing will help to ensure a safe work environment for all. In some instances, a friendly reminder to somebody who is not respecting the rules may be the best approach. We all have habits developed over many years and it is easy to slip up. We want to protect ourselves, our colleagues and their families.

In accordance with the latest Order of the Provincial Health Officer, each employee working in the office, will be asked to complete a COVID Daily Check questionnaire prior to entry. If you are exhibiting any symptoms of COVID-19 including coughing, sneezing, fever, sore throat or difficulty breathing, lack of sense of smell or taste – notify your manager and do not come to the office.

If you travel, you must adhere to the direction of the Canada Border Services Agency (CBSA) and our travel protocol.

Please direct any questions to your manager and/or Human Resources.

Thanks for your patience and cooperation during this difficult time.

First Majestic Silver Corp. – COVID-19 SAFETY PLAN
As of November 19, 2020 – Subject to Change

First Majestic has implemented the following practices and procedures that apply to ALL STAFF and visitors in the Vancouver office, in response to the COVID-19 pandemic, to reduce the risk of transmission of the virus and maintain a safe work environment for everyone.

Our COVID-19 Safety Plan has been developed through:

  • Information from various sources – government health websites (WHO/WorkSafe BC), contact with other mining companies and employee feedback; and
  • Input from our Crisis Management Team and the Vancouver office COVID-19 Committee.

We will also supplement the Safety Plan with an employee survey.

It should be noted that this is an “evolving process” and the Safety Plan will be reviewed and adjusted accordingly.

We recognize that these protocols are a significant departure from our previous normal office work protocols and that they pose a significant challenge. However, they reflect the current circumstances and executive directions from the Provincial Health Officer and WorkSafeBC, as modified to suit our office environment.

  1. Cathedral Place Protocols
    Employees and visitors are required to adhere to the building rules which currently require physical distancing, masks, and direction flow to use elevators and limits on the number of individuals in each elevator.
  1. Physical Distancing
    Everyone coming into the office must maintain a physical distance of 2 metres from other persons at all times.

    We have reviewed our office layout and have made adjustments to ensure sufficient distancing is in place for all workspaces. We have reduced the number of the people in the office on any given day and scheduled attendance in order to achieve physical distancing for all employees at their workstations.

    In scenarios where employees’ workstations are not 2 metres apart or too close to walking spaces, those individuals will be moved for an interim period to a workplace which will meet the standard.
  1. Occupancy Limits
    We have identified the key areas in our office where people generally congregate, such as boardrooms, kitchen, copy room, etc. In all the noted common areas, the Company has supplied sanitary products (hand sanitizer / disinfectant wipes) and we ask that you use them upon entry and exit of these spaces. The following occupancy limits have been established and apply to the following common spaces in the office and may not be exceeded:
Boardroom San Dimas 9
Boardroom La Parrilla 4
Boardroom La Encantada 4
Boardroom San Martin 4
Boardroom Springpole 4
Kitchen (Max 3 at each large table and 2 at the small table) 8
Copy room 2
Washrooms 2
Vault 2
Offices – if size allows 2
Workstations 1
Elevators (per building standard) 2
   
Note: it is required that all staff and visitors wear face masks when in the boardroom. If staff are uncomfortable attending meetings in the boardroom, they may choose to attend from their offices or workspaces.  
  1. Kitchen
    Employees and visitors are asked to minimize the use of the kitchen area and maintain physical distancing at all times. Employees are encouraged to eat in your office or at your workstation.

    Please wash your hands prior to touching any of the other commonly touched areas in the kitchen such as sinks, cupboard doors, fridge handle, and microwave handle, and the copier / printer buttons.

    All employees and visitors are expected to clean up COMPLETELY after themselves in the kitchen area. Staff receiving visitors are responsible for their visitors and must communicate this safety plan to them.

    As with all common spaces, sanitary materials (disinfectant wipes / hand sanitizer) will be provided and easily accessible. No dishes are to be left on the counters or in the sink – all dirty dishes must be placed in the dishwashers.
  1. Social Gatherings
    According to the November 19th Order of the Public Health Officer, employers must prevent social gatherings or congregating in common spaces.

    We ask that you avoid wandering around the office and commit to spending the bulk of your time in your office or workspace.
  1. Use of PPE (Personal Protective Equipment)
    The Company will provide all employees with masks.

    Please ensure you understand how to correctly put your mask on and take your mask off. You should sanitize your hands before and after touching your mask. All employees will be given hand sanitizer and wipes for their workspace. In addition, hand sanitizer stations will also be located throughout the office.

    If you are uncomfortable with wearing a mask, please feel free to attend meetings from your office.

    For more health information please check out the following:
    http://www.bccdc.ca/Health-Professionals- Site/Documents/COVID19_SurgicalMaskPoster.pdf

    When conducting meetings, it is appropriate to ask others to maintain social distancing in the room, use the sanitizing products upon entry, be respectful of others who chose to wear a mask and speak up if someone is not observing the protocols – a pleasant reminder is not a bad thing.
  1. Cleaning & Hygiene
    High touch areas in the office, , such as door knobs and flat surfaces will be sanitized each night by our office cleaners. In addition, all bathrooms are cleaned throughout the day by building services.

    Practice proper hygiene:
  • Cover your mouth and nose with a tissue when you cough or sneeze
  • Cough or sneeze into your upper sleeve or elbow, not your hand.
  • Wash your hands often with soap and water.
  • Use an alcohol-based hand sanitizer if soap and water are not available.

    Wash or disinfect your hands:
  • Immediately upon arrival at the office
  • After coughing or sneezing
  • Frequently throughout the day

    Wash or disinfect your hands before using a common resource in the kitchen and copier areas.

    Wash or disinfect your hands after touching a high contact area such as a doorknob; a paper dispenser; an appliance in the kitchen, or a copier.

    Upon beginning each day, wipe down your desk and workspace.

    Desks and equipment cannot be properly sanitized if they are not kept neat and tidy.
  1. Essential Visitors
    Until further notice, we will only be conducting meetings with essential visitors at the office. All visitors, including deliveries, are required to provide contact information in case contact tracing is required. Where possible we recommend you use available technology such as Microsoft Teams or Zoom, etc. to conduct meetings with external parties.

    In accordance with the November 13th Order of the Provincial Health Officer, visitors and/or contractors scheduled to visit the office are expected to complete and submit a Self-Assessment Survey before coming to the office.

    In the event a visitor arrives without an appointment, reception will advise them of the requirements of our Safety Plan and ask them to contact our office via phone or e-mail.
  1. Daily Self Check
    Please take all proper precautions prior to coming to work, remember rule number one – if you feel sick or exhibit any symptoms DO NOT COME TO WORK. This is one of the best things you can do to ensure the health of everyone at the office.

    It is the requirement of the Province of British Columbia, that all staff and visitors perform a COVID-19 self assessment prior to attending the workplace. For employees of First Majestic, we have an online form to accomplish this requirement. Visitors are asked to complete a paper version of the form upon arrival at our office. If you have not completed this requirement, we are prohibited from allowing you entry to the office.

    Do not come to the office if any of the following apply:
  • You have been diagnosed with COVID-19 or think you may have been exposed
  • You have been in contact with anybody that has been diagnosed with COVID-19
  • You are experiencing a loss of taste / smell
  • You have a fever
  • You are experiencing more than normal sneezing or coughing
  • You are experiencing a sore throat
  • You are having difficulty breathing
  1. Symptomatic and Sick Employees
    If you have any of COVID-19 symptoms, do not come into the workplace. You should contact your health professional to seek further guidance. For more information see: https://ca.thrive.health/covid19/en

    If you are in the office and start feeling any symptoms, please advise your manager and leave the office immediately (if able). If you need assistance, please contact reception and they will provide first aide or assist you.

    If you are diagnosed with COVID-19 and you have been working at the office anytime during the previous 2 – 3 weeks, we request that you immediately inform your manager. Your diagnosis will remain confidential, but we will need to take action to prevent transmission of the virus and may seek your assistance with contact tracing. Employees that have had a positive diagnosis of COVID-19 will be able to return to work in the office when they are considered COVID-19 free by the appropriate health authority and following a determination of the Vancouver office COVID-19 Committee.
  1. Working from Home
    If you are continuing to work from home, here is an additional resource that may provide helpful tips and guidelines for the home/work environment. Additional information can be found on the WorkSafeBC website.

    PDF Icon
  1. Contact with COVID-19
    Please notify your manager and/or HR if you and/or a member of your household present with the following:
  • Have respiratory symptoms.
  • Become ill after being in contact with a confirmed case.
  • Arriving from outside of Canada:
    • For business essential travel, please refer to First Majestic’s Business Essential Travel Timeline.
    • For vacation or recreational travel outside of Canada, please self-quarantine for 14 days.
  • In the event test comes back positive for COVID-19.
  1. Office protocol upon confirmed positive COVID-19 contact:
  • HR will confirm details of positive contact.
  • HR will notify FMS Vancouver as needed.
  • Anyone who had direct contact with confirmed affected person must:
  1. Self-isolate.
    Stay home for at least 14 days after onset of symptoms:
  • Do not go to work.
  • Notify your manager and/or HR immediately.
  1. Recovery and Ending Isolation
    You are required to stay home and isolate for a minimum of 14 days from the onset of any symptoms.
  • You may return to work if:
    • At least 14 days have passed since the start of your symptoms, AND
    • Your fever is gone without the use of fever-reducing medications (e.g. Tylenol, ibuprofen), AND
    • You are feeling better (e.g. improvement in cough, runny nose, sore throat, nausea, vomiting, diarrhea, fatigue).
  • Notify your manager and/or HR and provide updates.
  • Coughing may persist for several weeks, so coughing alone does not require you to continue to isolate.
  • If you are experiencing your usual symptoms of seasonal allergies, you do not need to self-isolate.
  • Sometimes people with COVID have mild illness, but their symptoms may suddenly worsen in a few days. If your symptoms worsen or you become short of breath, call your family physician or nurse practitioner for immediate medical attention. If you are unable to reach your regular care provider, seek care in a COVID-19 Assessment and Treatment Centre, Urgent & Primary Care Centre (UPCC) or Emergency Department.
  1. Symptomatic, but tested negative for COVID-19
    People who developed symptoms after being exposed to a confirmed case or after arriving from outside of Canada will need to continue to self-isolate for 14 days from the date they landed in Canada or were last exposed.
  • If your symptoms worsen, contact your health care professional or 811.
  • Notify your manager and/or HR and provide updates.

Some examples to consider…

Example 1: You’ve been diagnosed with COVID-19, only had fever at the start and symptoms are gone: you can stop isolating after day 14.

Example 2: You been diagnosed with COVID-19 and still have a fever on day 12 of isolation. On day 14 your fever stops and your symptoms have improved. You can now stop isolating.

Example 3: You were contacted by public health because you were in close contact with a confirmed case and were told to self-isolate for 14 days from when you were in contact with the case. On day 5, you developed symptoms and tested positive for COVID-19. By day 10, your symptoms have resolved but you must continue to self-isolate for 14 days because you are a contact of a confirmed case.

Example 4: Symptoms appear five days after returning to Canada and last only a couple of days. Self-isolate for 14 additional days from when your symptoms appeared for a total of 15 days.

Visit the Government of Canada webpage for more details about self-isolating and self-monitoring for incoming travellers.

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